Privacy Policy

Effective Date: July 2026

Who We Are

Genderworks is committed to protecting your privacy and respecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services.

Website: https://genderworks.org.za

Contact Email: info@genderworks.org.za

What Information We Collect

Depending on how you interact with our website, we may collect:

Your name
Email address
Telephone number
Information you provide through contact or booking forms
Information you voluntarily provide when registering for workshops, retreats or newsletters
Website usage information, including your IP address, browser type and pages visited
Cookies and similar technologies that improve your browsing experience

We only collect personal information that is reasonably necessary to provide our services.

How We Use Your Information

We may use your information to:

Respond to enquiries and provide customer support
Process bookings and registrations
Send information about workshops, retreats and services you have requested
Improve our website and user experience
Maintain website security and prevent fraudulent activity
Meet legal and regulatory obligations

We will never sell or rent your personal information to third parties.

Newsletter and Marketing Communications

If you choose to subscribe to our newsletter or mailing list, we may send you occasional updates about events, workshops, retreats and offerings from Somatic Jam TRE.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Improve website functionality
Analyse website traffic
Assist with security
Remember login information (where applicable)

You can choose to disable cookies through your browser settings, although doing so may affect certain website features.

Embedded Content

Pages on this website may include embedded content such as YouTube videos, Instagram posts or other media.

Embedded content from third-party websites behaves in the same way as if you had visited those websites directly. Those websites may collect data about you, use cookies and monitor your interactions according to their own privacy policies.

Media Uploads

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.

Who We Share Your Information With

We only share personal information where necessary to operate our website or provide our services.

This may include trusted service providers such as:

Website hosting providers
Email marketing platforms
Spam detection services
Website security services

These providers are required to protect your information appropriately.

How Long Do We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Comments and their associated metadata may be retained indefinitely to recognise and automatically approve future comments.

If user accounts are available on the website, personal profile information is retained until the account is deleted.

Your Rights

You have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your personal information where legally permissible
Withdraw consent where processing is based on consent
Object to certain forms of processing
Request a copy of the information we hold about you

Certain information may need to be retained where required by law or for legitimate administrative or security purposes.

To exercise any of these rights, please contact us using the details provided above.

Protecting Your Information

We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse or disclosure.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Some third-party service providers used by our website may store or process information outside South Africa. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without the consent of a parent or legal guardian.

If you believe a child has provided personal information through this website, please contact us so that we can remove the information where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.

The most recent version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Genderworks Team

Email: info@genderworks.org.za

Website: https://genderworks.org.za